Contact information

Customer Care Information

RTIC is operated by TS Emporium.

Last updated: September 7, 2026

This policy sets out our commitments and the limits that apply to them.

Our commitments

  • Business identity
  • Returns and delivery questions
  • Business hours

Business identity

TS Emporium operates the brand and online store at rticcr.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.

Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.

Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

Contact details

Email: support@rticcr.it.com
Phone: 6268390022
Business address: 1457 Nogales St, Rowland Heights, California, 91748, United States

Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

How we respond

Contact support@rticcr.it.com or 6268390022. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.